Shipping policy

Shipping Policy

Overview

This Shipping Policy explains how we process and ship orders placed on conelalmaesp.com for customers in Europe.

Shipping Destinations

We currently ship to:

· European Union (EU) countries

· United Kingdom

· Switzerland

· Norway

If your country is not available at checkout, please contact us and we will confirm whether shipping can be arranged.

Order Processing Time

· Orders are typically processed within 3-5 business days.

· Processing time includes order verification, production/preparation (if applicable), quality check, and packaging.

Personalized / made-to-order items may require additional processing time. If your item is customized, the estimated processing time will be shown on the product page or confirmed by email.

Shipping Time (Estimated)

Shipping times vary by destination and carrier. Typical delivery estimates:

· EU: 3–7 business days

· UK / Switzerland / Norway: 4–10 business days

These are estimates and may be affected by peak seasons, weather, carrier delays, or customs procedures.

Shipping Rates

Shipping costs are calculated at checkout and depend on:

· Destination country

· Package weight and dimensions

· Selected shipping method

Any available free-shipping promotions will be displayed at checkout.

Tracking

When your order ships, you will receive a shipping confirmation email with:

· A tracking number (when available)

· A tracking link and carrier details

Please allow up to 24 hours for tracking updates to appear after dispatch.

Customs, Duties & Taxes

For deliveries within the European Union, orders may be subject to VAT according to local rules.

For deliveries to non-EU countries (e.g., UK, Switzerland, Norway), your order may be subject to:

· Import duties

· Local taxes (including VAT)

· Customs handling fees

These charges are not included in the product price or shipping cost unless explicitly stated at checkout, and they are the customer’s responsibility.